FREE worldwide postage on all orders for CDs, DVDs and Pictures
£4.95 Standard postage per order for books, cards and other products within Europe
£8.95 Standard postage per order for books, cards and other products to the rest of the world
Tracking is available for an additional charge. Please see below.
Delivery Info
Please allow 1 to 2 days handling time for orders to be mailed. Please also note that some items are marked "Available to order and usually ships in 10 to 14 days". Many times though orders will be mailed quicker than this - in the unlikely event we find that your order would take longer, we will contact you as soon as possible.
Below is a list of delivery options available. The delivery charge is per order so no matter how many items you buy, it's just that one delivery charge! The "CDs/DVDs/Pictures Only" postage price is for orders that contain only CDs, DVDs and/or Pictures. If ordering other products, the higher postage amount will be charged instead. Again this is per order no matter how many items are ordered. You will only be charged one postage charge. The delivery time is the time it is expected to take to reach you once the order has been mailed in business days (i.e. excluding weekends and national holidays)
Orders are sent standard mail or airmail. Tracking can be added to UK orders for £4.99 extra and to international orders for £8.00 extra
| Delivery Zone | Price | Transit Time |
|---|---|---|
| UK 1st Class | £1.49 | 1 to 2 days |
| UK Free Saver | FREE | 2 to 3 days |
| UK Post or Courier Tracked | £4.99 | 1 to 2 days |
| Europe & Rest of the World CD/DVD/Pictures Only | FREE | 3 to 10 days |
| Europe & Rest of the World CD/DVD/Pictures Only with Tracking | £8.00 | 3 to 10 days |
| Europe Airmail Standard* | £4.95 | 3 to 10 days |
| Rest of the World Airmail Standard* | £8.95 | 7 to 21 days |
| *Standard option is for orders that are for other products - books, card decks etc Add £8.00 for Tracking |
Before checking out, please ensure you have chosen the correct delivery zone to avoid any possible delays with your order.
Returns Policy
Bought a gift for a friend and found they already have it? Bought it for yourself on impulse and realised you don't actually want it? Or have you simply just changed your mind? Whatever the reason, just e-mail us up to 14 days after delivery with your return request. Please note however that all CDs, DVDs and cards need to be unopened and still sealed in cellophane.
Once your return has been received, we will process a refund for the original amount you paid including delivery costs (with the exception of delivery with tracking in which case you will be refunded the standard delivery cost for your delivery zone). The cost of returning the item is at your expense. However, if we made an error with your order or your item is faulty, we will also reimburse your return costs. We will let you know where to send it (a UK address) and which service to use. When a faulty item is returned, we will send a replacement of the same title.
